Privacy Policy

Your account data

We keep what you give us to run Zelvo: name, email, password (hash only), company details, and the customers, tasks, notes and routes you create. We also log product usage (searches run, screens opened) to bill the plan and fix bugs. We do not sell this data or use it to advertise for third parties.

Public data from Receita Federal and partners

Receita Federal publishes, in its CNPJ Open Data, the list of partners and administrators of every company. That data is public and Zelvo uses it for B2B prospecting.

What we show

We show what Receita publishes: name, role (for example, managing partner), date of joining the company, age range, country (for foreign partners) and the legal representative, when there is one. The CPF appears the way Receita publishes it, with most digits hidden. We do not store or show a partner's address, phone or email: to reach the company, we use the company's own channels.

What we use it for

One use only: helping a sales rep approach a company knowing who they are talking to (for example, who manages it). Partners are shown only to people with an account who are signed in to a company in Zelvo. They never appear in the public CNPJ lookup or in the public API.

Legal basis: legitimate interest

The legal basis is legitimate interest (LGPD, art. 7, IX): sales reps need to know who is responsible for a company to make a business-to-business approach. The data is already public by law, our use matches the reason it is published (identifying who answers for the company), and we keep only the minimum.

How to ask for removal

If you are listed as a partner or administrator and do not want to appear in Zelvo, write to [email protected] with your full name and your CPF as Receita publishes it (only the six middle digits, for example ***123456**). Do not send more than that: we do not need your full CPF or a photo ID for this request.

Once confirmed, we hide you from every Zelvo screen and search and delete the contacts customers created from your name. The request also holds for the next monthly Receita loads. To leave the public database itself, the request goes to Receita Federal.

How long we keep it

Receita data is reloaded every month and the previous version is discarded. Your account data stays while the account exists; when you delete it, we erase what we are not legally required to keep (such as billing history).

Your rights

You can ask for access, correction, anonymization, portability, deletion and information about who we share data with, under the LGPD (art. 18). You can also object to processing based on legitimate interest: that is the removal request described below.

Talk to us

For any request about personal data, write to [email protected]. We answer within 15 calendar days.